Lucky Vegas Review 8/10

Welcome to our Lucky Vegas review, where we’ll take a look at one of the newest properties from SkillOnNet. The site launched in 2019 and runs under twin licenses: MGA/CRP/171/2009/01 from the Malta Gambling Authority and 000-039326-R-319358-003 issued by the Gambling Commission of Great Britain.

The website has a huge number of popular slot games from all of the industry’s top providers and a healthy selection of live casino and table games. There is also a VIP club as well as plenty of ongoing promotions and tournaments. In addition, the site supports multiple payment methods and a large variety of fiat currencies.

User Experience: 7.5/10

This section covers the gaming experience on the Lucky Vegas site, including everything from how easy it is to register and play to how well optimized the site is for mobile devices.

Website navigation

Before you can start playing, you should know that the site has a long list of restricted countries, including Australia, Belgium, France, Germany, Greece, Israel, Italy, Mexico, Portugal, Spain, Turkey, and the United States. Luckily, US players are allowed, and we had no trouble registering and playing. The registration process takes less than a minute, and you won’t need to enter any payment details until you decide to make your first deposit.

We give the site top marks for navigational efficiency. Lucky Vegas games are located in the center of the page, while a navigation bar on top of the screen takes you to different sections of the site. Account information is located in the top-right corner, and to the left of it, you can find info about the latest special rewards and tournaments. A drop-down menu on the left can also be used to access different parts of the site, and it’s from here that you can contact the Lucky Vegas customer support team.

Website design

The site has a colorful and visually appealing design, but there is no mascot because Lucky Vegas insists on a more Vegas casino aesthetic. A notable flaw in the design refers to games, which can be filtered by category and name, but there is no way to pick a specific provider or play demo versions before depositing money.

Mobile app

While there is no dedicated Lucky Vegas app, the site runs well on a variety of different devices and operating systems and is optimized for both Android and iOS devices.

Software & Game Selection: 9/10

In this section, we talk about one of the strongest aspects of Lucky Vegas: its game selection.

Game providers

While Lucky Vegas doesn’t have the largest selection of providers, the site aims for quality rather than quantity. You’ll find all of the big names such as NetEnt, Play’n GO, Yggdrasil Gaming, Evolution Gaming, and Microgaming along with a dozen other companies.

Slot games

When it comes to traditional slot games, you won’t be disappointed with the selection. Lucky Vegas slots include classics such as Book of the Dead, Gonzo’s Quest, Starburst, and Wolf Gold, as well as a slew of other popular titles from the world’s best providers.

Card games

In addition to slots, you can also choose from a wide selection of table games. In terms of traditional card games, there’s a whole selection of different blackjack variants as well as baccarat and multiple variations of poker such as Double Down Poker, Three Card Poker, and Caribbean Stud Poker.

Roulette games

The site hosts many different versions of roulette including American, European, French, Rapid, Benelux Slingshot, and more. As with card games, there are variants with live dealers for that real casino experience.

Bonuses & Free Play Options: 7/10

There are multiple Lucky Vegas promotions tailored to both new and existing players. We’ve split them into three categories.

Welcome bonus

Lucky Vegas has a simple but admittedly very modest welcome offer: if you make an initial deposit between $10 and $75, you are entitled to a 100% matched bonus and up to 75 free spins on the Book of the Dead slot. You will need to wager the deposit + bonus 30x and the free spin winnings 60x before cashing out. The minimum bet is $0.10, while the maximum is 10% of the bonus amount + free spin winnings or $5, whichever is lower.

Weekly promotions

In addition to the Lucky Vegas welcome bonus, there are several ongoing events and tournaments to motivate existing players. Daily picks, for example, provide a randomly generated set of free spins, promotions, and more each day. Meanwhile, monthly rewards offer unique bonuses such as special tournament invites and cashback. You can have these sent to your email address directly, or they can be checked out by clicking the little trophy and gift box icons located in the top right of the screen.

In terms of tournaments, you can expect stuff like freerolls, daily and weekly special buy-ins, and more. As you become a more seasoned and valuable player, the company will offer you various perks such as access to special and exclusive Lucky Vegas tournaments.

Loyalty rewards

The loyalty program is pretty standard for online casinos: you start at the Bronze tier and gain rewards as you make your way through ranks such as Silver, Gold, and Platinum. These include faster withdrawal times, access to special tournaments, your own VIP manager, and more.

Customer Support: 8/10

When it comes to customer support, it’s a bit of a mixed bag. While the site has a live chat option as well as email support, the speed with which agents reply isn’t the best, especially if you catch them during peak business hours. Moreover, the Lucky Vegas live chat option isn’t available 24/7, but only between 6:00 a.m. and midnight each day. There is no phone line available, but the site does have a lot of useful information regarding payments, terms and conditions for the bonus offers, and so on.

Banking Options: 7.5/10

This section of our review touches on finances. We’ve split it into three parts, where we’ll look at the supported currencies as well as how deposits and withdrawals on the site work.

Accepted currencies

In terms of currencies, quite a few are supported, but you’re stuck with the one you choose when making an account and making your first Lucky Vegas deposit. The full list includes Euros, Norwegian kroner, British pounds sterling, Swedish kronor, US dollars, Australian dollars, Canadian dollars, Denmark kroner, Russian rubles, New Zealand dollars, Japanese yen, Brazilian reals, Thai baht, and Indian rupees. However, cryptocurrencies aren’t supported at the moment.

Deposits

Deposit options depend on your location and can be made through bank and electronic wire transfers, Visa, Mastercard, Skrill, Neteller, EcoPayz, PaysafeCard, Zimpler, WebMoney, Sofortuberweisung, Boleto, Euteller, Multibanco, EPS, Teleingreso, Lottomaticard, Postepay, GiroPay, DineroMail, eKonto, Todito Cash, Abaqoos, ComGate, Citadel Instant Banking, or Trustly. Deposit limits will depend on the method used, but you can also set your own limits to protect yourself.

Withdrawals

The list for Lucky Vegas withdrawal options is much shorter and includes Visa, Mastercard, Skrill, Neteller, EcoPayz, Paysafecard, Trustly, and bank wire transfers. In terms of limits, the minimum withdrawal amount is $20, and the maximum you can withdraw per month is $5,000. Withdrawal times depend on both the method used and your current VIP level but shouldn’t take more than a couple of business days for everything except bank transfers, and 24 hours or less for eWallets.

Security: 10/10

One thing our Lucky Vegas review has to mention is the venue’s dedication to security and fair gambling practices. The site features military-grade 256-bit SSL encryption, and their games are independently audited for RNG fairness by iTech Labs.
Lucky Vegas also allows players to set their own deposit limits, request timeouts, or even completely limit their access to the site. In a nutshell, these guys do everything they can to make sure your gaming experience is safe, fair, and enjoyable.